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Frequently asked questions

From Home, choose "Electricity top-up" and set the amount, then pay with the method that suits you. Your credit arrives within a minute.

Open the bill in "Payments" and choose "Pay in installments" to split it over 3, 6, or 12 months. Installments are available if the bill is over [100,000 IQD] and your account is in good standing.

Choose "Invite a visitor" on Home and enter the visitor's name and visit time. Then tap "Create visitor pass" and share the QR code by WhatsApp or SMS.

Bring your national ID, the original contract, and the receipt for your last installment.

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